Price Increases – Important message
Twentymans, a leading provider in the funeral services industry for over 150 years is announcing a necessary adjustment in pricing to ensure the continued delivery of high-quality services to our valued clients. This decision is not taken lightly and is driven by several factors impacting our operations:
- Compliance Costs Increase: Twentymans has experienced a substantial increase in compliance costs, which is impacting our ability to provide quality services to our community.
- Gas Prices Surges: Gas prices particularly relevant to our cremation services have surged by 33%, putting additional pressure on our operational expenses.
- Rates Hike: Despite a proposed 7.7% increase in the rates, the actual increase has been 13.7%, resulting in Twentymans paying almost $30,000 in rates, putting additional pressure on our financial resources.
- Premiums: Insurance premiums have increased by 5%
- Economic Pressures: Economic conditions including inflation and changing market dynamics, have placed additional strain on our ability to sustain the existing pricing structure.
Our commitment to excellence remains unwavering. To uphold the level of service our clients have come to expect, we must adjust our pricing to meet the growing demands of our industry and the expectations of our clients families. Twentymans has always prioritized delivering outstanding customer service and maintaining a strong reputation for quality and professionalism. The upcoming pricing adjustments to professional fees will enable us to ensure the continued development and training of our members, and to maintain compliance with industry standards and regulations.
We understand that any changes in pricing can raise questions, and we are committed to transparency in this process. Our goal is to continue to delivering services that exceed expectations while adapting to the evolving landscape of our industry.
We thank our client families for their trust and continued support. Your satisfaction and confidence in Twentymans Funeral Services remains at the core of our mission, and we are dedicated to serving you with the utmost care and professionalism.
For more information or inquiries regarding the upcoming pricing adjustment, please contact the team at Twentymans on 07 868 6003 or email funerals@twentymans.co.nz.
Adrian Catran JP
Cert. Funeral Directing.
Managing Director