For the majority of people throughout history, the simple act of gathering together following a death has had a major positive impact on healing.

Our packages are designed for you to come together in support of each other, and celebrate the life of a loved one.
Contact us for a quote or to talk through how we can design a service to suit your needs and budget.

Our latest fees and services are available for download here.

Funeral Fees


Funeral accounts generally involve three parts;  Professional Fee, Casket, and Disbursements 

Professional Fee 
This fee covers all our funeral home costs. This includes wages, rates, insurances, electricity, vehicles, phones, IT, and council registration. 
This also allows us to have staff training and be available on call 24 hours a day, 365 days a year! 
Twentymans Professional Fee : $3047.00 

Our casket prices range from $495.00 for a basic cremation casket to $4995.00 for a solid timber casket. The average cost is around $975.00. 

Disbursements are items and services that Twentymans obtain on your behalf. Currently we have no mark up on these and they are charged at cost. Such items may include: 
- Death Certificate and Doctor’s paperwork 
- Churches and Chapels start from $150.00 - $200.00 
- Venue Hire 
- Celebrants $250.00 - $450.00 
- Organists $80.00 - $150.00 
- Ministers $150.00 - $250.00 
- Caterers $10.00 - $12.50 per person 
- Bagpipers $120.00 - $200.00 
- Casket Sprays/Flowers $190.00 - $250.00 
- Service Sheets set up fee $100.00 + $2.00 per sheet 
- Photo Memory DVD’s up to 45 photos $125.00 
- Newspaper Notices in NZ Herald $9.00 per line 
- Other Newspapers similar cost 

Additional Services


Should the family wish to view their loved one, then Twentymans recommend embalming. 
The cost of embalming is: 
- Normal case: $780.00 
- Post Mortem case: $920.00 
Should the family not wish to view then Twentymans are able to hold your loved one in a climate controlled environment. 
These costs are as follows: 
- Care overnight (including two hours of viewing) $85.00 
- Care for up to five days (includes basic hygenic care, dressing and casketing, and no viewings) $517.00 

Direct Cremation
A direct cremation within 15kms of Thames includes a simple casket, all paperwork, death registration and two hours viewing at Twentymans is $2230.00 + cremation fees. 
A direct cremation outside of this area and other towns includes a simple casket, all paperwork, death registration is $2230.00 + cremation fees + extra mileage.

Callout Fees
With the changes in the Employment Act coming into force on 1st April 2018 (following the Employment court ruling on Rest Home carers). Twentymans are now legally obliged to pay call out fees to employees for work conducted outside normal work hours. 
Currently our hours are: Monday - Friday 8am - 5pm 
Extra Charges And After Hours Fees 
- Call out fees (nights, weekends, and public holidays): $57.50 
- Weekend Funerals: $172.50 
- After hours viewings (after 6pm): $57.50 

Incidental Charges 
Where the funeral is held at a time when Twentymans are unable to make the Hamilton crematorium before 4pm and the casket is held overnight on our premises for next day delivery, then a charge of $172.50 applies. 
In addition to normal travel, conveyance to churches for Rosary is $172.50

Twentymans also offer the following services: 
- Videoing of funeral services from $450.00 
- Streaming of Service worldwide from our Thames Chapel $75.00 
- Hire of Twentymans Grahamstown Chapel (Thames) with Funeral Director in attendance $295.00 (includes free DVD recording of service).

What does your funeral director do for the cost?


A funeral will typically require 16-20 hrs of a funeral director’s time. Their fee also covers overheads such as vehicles, premises, staff salaries and a 24 hour service.

Your Twentymans Funeral Director is available to:
• Meet with you to ascertain your family’s wishes
• Transport the deceased
• Liaise with the doctor, hospital and coroner as necessary
• Register the death
• Prepare the deceased
• Organise newspaper notices
• Arrange and attend the service
• Organise catering
• Provide service sheets
• Organise other requirements for the service such as audio or  video recording
• Liaise with the florist, minister or celebrant
• Organise the burial or cremation with local authorities
•  Provide the dependability of a thorough, professional and high quality service

Commonly Asked Questions


Q.   I am worried about how much I can afford but want a memorable funeral for my loved one. What does it cost?
A. There are many aspects that you can have friends or family arrange to save on costs. We believe we can provide a funeral service to meet every family’s needs, regardless of financial circumstances. Talk to your funeral director for an idea of costs for the service that you have in mind.

Q.   What if I’m worried I still won’t be able to afford to pay?
A. There are Government agencies such as WINZ and ACC that can help. It’s important to contact them as early as possible to start the process.

Q.   Who will be sent the invoice?
A. We normally send our invoice, along with the death certificate, to your family solicitor, or to the person who has signed the authority form. A copy of both the death certificate and the invoice is sent to the family if requested, usually 10 days after the service.

Q. Who is responsible for payment?
A. Naturally, the person who is making arrangements with our funeral director is ultimately the person responsible for paying the invoice. In line with any commercial practice, your funeral director requires payment by the due date. When the settlement of the estate is delayed, families should pay the account by the due date and recover the amount from the estate.

Q.   What does the invoice cover?
A. Your funeral director incurs costs and also acts as an agent for other suppliers. Therefore, your invoice from Twentymans is actually three accounts in one: Our charges for services; the casket; and reimbursements for items paid by us. Some local authorities charge you directly for their services rendered (e.g. burial plots and cremation fees).


The cost of the funeral service varies greatly, but our advice is to talk to us about your needs and financial circumstances as we believe we can cater to all. Remember to ask about agencies that can help if you have financial concerns.


Contact Us

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Never miss another friend's funeral again
Thames – Open 8-5 Mon-Fri
Main Office, 709 Pollen St, Thames 3500
07 868 6003
Paeroa - By Appointment
Cnr Arney & Willoughby St, Paeroa 3600
07 862 6889
Whangamata - By Appointment
303A Port Road, Whangamata 3620
07 865 6884
Whitianga - By Appointment
48 Moewai Park Rd, Whitianga 3510
07 868 6003
07 868 6003