Together we can slow the spread of Covid19





Level 2 – Changes to Funerals and Tangihanga

To stop the spread or threat of future spread, people should aim to continue to minimise the number of people attending a funeral to a maximum of 10 under Level 2.

However, Groups of 10 can rotate through a venue for a funeral or Tangihanga with the agreement of the Funeral Director.

Funerals and Tangihanga with between 11 and 50 people can happen IF the Funeral Directors is advised in advance and gains agreement from the Ministry of Health by completing a Registration of Intended Service Form and a Contact Tracing Form is used a the Funeral or Tangihanga.

·         Registration of intended service form (PDF, 89 KB)
·         Contact tracing form (PDF, 28 KB)

These guidelines will be reviewed regularly and may change as we move through the national emergency Alert Levels. 

Twentymans Funeral Directors


We want to reassure you, we follow all the advice and systems put in place by New Zealand Medical/Health Authorities. 
And your health and the health of our staff is our top priority! 

Rest assured as Professionals, that we are fully trained in how to handle and prepare the deceased. We understand the dangers and will take every care with the deceased, your families and our staff. 

We will take the time to communicate with you any new requirements from the health authorities, and we ask that you would inform us if you have any concerns or suspect that the deceased or one of your family has been in contact with potentially infected people or may be infected with Covid 19. We can also offer full web streaming of any gathering from our Thames Chapel.

All our facilities already follow the very highest hygiene practices, but we have increased the cleaning protocols throughout all of our facilities, using hospital-level disinfectants, just to be extra safe.

How coronavirus spreads


Coronavirus is most likely spread from person to person through: 
- Direct close contact with a person while they’re infectious 
- Contact with droplets of bodily fluids when an infected person coughs or sneezes 
- Contact with an object/surface (with viral particles) and then touching your mouth, eyes or nose.

Links to useful trustworthy sites


New Zealand Ministry of Health Covid 19 Information
WHO – Current information on the Coronavirus
NZ Government Covid 19 Advice page
Info Sheet – What is Covid 19
News and media updates – NZ Health Department
NZ Government Covid19 Website

Information sheets


Info Sheet – How Covid 19 Spreads
Info Sheet – Children and Covid 19
Info Sheet – Looking after Mental Wellbeing

What to do if you may have been exposed


Dedicated Healthline 0800 number for COVID-19 health advice and information
The number is 0800 358 5453 (or for international SIMs +64 9 358 5453).
It is free and available 24 hours a day, 7 days a week.

Streaming Funeral Services


We can offer full free streaming of any gathering from our Thames Chapel.

Firsthand Account From A Funeral Director



Contact Us

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Never miss another friend's funeral again
Thames – Open 8-5 Mon-Fri
Main Office, 709 Pollen St, Thames 3500
07 868 6003
Paeroa - By Appointment
Cnr Arney & Willoughby St, Paeroa 3600
07 862 6889
Whangamata - By Appointment
303A Port Road, Whangamata 3620
07 865 6884
Whitianga - By Appointment
48 Moewai Park Rd, Whitianga 3510
07 868 6003
07 868 6003